Nexora Instructor Operations
One place to oversee the academy.
Review student activity across Nexora’s training labs and follow incoming admissions inquiries without exposing instructor data to student accounts.
Students—authorized learner profiles
Network Attempts—recorded lab attempts
ITSM Tickets—student Service Desk tickets
Open ITSM—not resolved or closed
New Leads—website inquiries awaiting review
Recent Service Desk activity
Most recently updated incidents across student workspaces.
Students
Authorized student profiles with cross-lab activity summary.
Service Desk
Read-only instructor view of student ITSM tickets and ticket lifecycle status.
Network Lab
Recorded troubleshooting attempts, scores, completion and hint usage.
Identity & Directory Lab
Objects created by students during directory and asset-management practice.
Admissions Leads
Website inquiries. Instructor accounts can update lead status.